Since first asking that the account be closed on the 9th, nada. Despite multiple requests, they keep saying that it can’t be closed because of an unspecified technical issue that affects myself and others. No word from them, no updates, nada.
So, this afternoon I went online to the State AG’s site and filed a formal complaint. As resolution, I want my account closed and the AG (and the SEC if needed) to be sure that this mysterious unspecified technical issue was not by any chance an effort to influence or mislead investors or others. Surely it is not, but better to check in an abundance of caution.